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The Costs of managing paper-based information and records

The following collection of facts and figures came from a variety of sources. Every application is different and you should gather your own figures when estimating your return on investment. Then ask yourself "what's the cost of not imaging your documents?"

• "Unstructured content is growing at 92% CAGR (compound annual growth rate)" - Enterprise Storage Group

• "In spite of reports to the contrary, paper use is huge and continues to grow. Each day, U.S. workers generate 2.7 billion new sheets of paper." - ATG & Rheinner, Reuters

• "U.S.-based companies spend $25 to $35 billion processing (filing, storing, and retrieving) paper. Management of documents over their life cycle pushes that figure up to $100 billion per year." - IDC

• "Paper Management reduces office productivity. Of a total 8 hours wasted per week in paper document management activity, finding documents wastes 1 hour, difficulty sharing documents wastes 1 hour, distribution & storage wastes 1 hour, and archiving and retrieval wastes half an hour." - Gartner Group

• "Of managers surveyed, 49% feel they are often unable to handle the volume of information received." - ATG & Rheinner Reuters

• "The average company spends $20 to file a document, $120 to find a misfiled document, and $220 to reproduce a lost document. Meanwhile, 7.5 percent of all documents get lost, 3 percent get misfiled, and the average professional spends 50% of their time looking for information." - Gartner Group

• "The most valuable documentation is littered across department manager's desks. It is a gigantic organizational problem, where documents exist." - Scott Cooper, General Mgr of Document Management & Imaging Products, Lotus Development Corporation.

• "The number of pieces of paper used in offices in the United States is increasing at 6% per year. Personal computers and copiers make it easier to generate paper output." - Cap Ventures, Norwell, Mass.

• "By 2004, organizations will maintain 30 times more data than in 1999." - Gartner Group

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